Software support

Support related to the use of software

Software support requires that you have support subscription. The support issues involve work directly related to operating WAsP or WAsP Engineering, such as:

• Installation of the software
• Setting up the workspace hierarchy
• Importing maps and other data
• Using the observed wind climate wizard

As a rule-of-thumb work is limited to about 15 minutes on such issues. In addition to that (and with no time limit):

• Program bugs

Consultancy?

Project-related issues, i.e. problems related to special conditions regarding terrain, wind climate etc., specific for the project in question. This will not fall under the WAsP support service. If you require consultancy services, please contact us for an offer.