How to use the RveaHaspFix program

Last modified: 2004-10-21 (created: 2004-10-21)

Context

This document is written for end-users of the WAsP Map Editor 7.2.1.115 and WAsP 7.3 who have been recommended to use the  RveaHaspFix program to get around an installation/removal problem.

The problem you encountered

This document is made available to you along with the RveaHaspFix program because you've seen an installer errors while either-

• un-installing WAsP 7.3 or the WAsP Map Editor, or
• letting WAsP 7.3 or the WAsP Map Editor try to repair itself

In either case, you've been presented with a Windows Installer  error message with code 1722 or 2744, and have been unable to proceed.

What's wrong?

The problem is related to the device drivers needed by the Risoe licencing dongle. The drivers are called HASP drivers. The installed drivers have been updated since the WAsP 7.3 or Map Editor was installed, and now the installation is confused and cannot work properly when trying to un-install or repair.

What to do, and what will happen

First, use the program to remove the HASP drivers.

• Check that you have a working internet connection.
• Close all Windows programs which might be using the dongle port. (If in doubt, close all programs.)
• Remove the Risoe dongle from the parallel port or USB port, as appropriate.
• Double-click on the RveaHaspFix.exe program to start it.
• Check the dialog which is displayed and then press the 'Setup' button to proceed:
  • The program will do a quick unzip task
  • The program will present a dialog saying that "The operation was completed successfully".
• Click OK:
  • The program will launch a web browser, and take you to a web page at http://www.ealaddin.com/

Next, do the WAsP 7.3 or WAsP Map Editor operation

• If you wanted to un-install WAsP 7.3 or the Map Editor, that should now be possible
• If WAsP 7.3 or the Map Editor was trying to repair itself, then run it again now by starting the program. The repair should be successfully completed.

Finally, download and install the latest HASP drivers

• The web page launched by the program shows a list of downloadable HASP dongle drivers
• Download the file you need (probably HDD32.zip), and close the browser.
• Open the ZIP file to see a file called HDD32.exe
• Launch the exe and follow the instructions
  • Several dialogs appear, chatting about what's going to happen.
• Press OK or continue as appropriate
  • The driver installation starts. It takes a while. Be patient.
  • A 'Finished' dialog appears to show that the installation was successful.

Does it have to be so complicated?

No.

If you just want to un-install the program and don't care so much about doing it really cleanly, then you can download a program from Microsoft called the Windows Installer Clean Up Utility.

Install this utility and use this to 'clean up' any reference to the program. There are a couple of files left installed on your machine, but they don't take up much room. If you don't have any WAsP products installed, then you can manually delete the whole folder "\program files\wasp".

Now what?

Please note that you will probably not be able to re-install WAsP 7.3 or this version of the Map Editor again. If you need to do that, then please contact us (waspsupport@risoe.dk) for advice.